Global Advisory, Corporate and Trustee Firm operating in, Mauritius, the United Kingdom, the British Virgin Islands, the Cayman Islands, Hong Kong and China. Primarily focusing on innovative solutions to the corporate and private sector –  is looking for a Trust Officer.

Overall Role in the Business:

Responsible for trust administration, client relationship management and sales assistance.

Provide top-tier relationship management for current trust clients to the highest level of service standards well above traditional levels, while managing the trust portfolio and acting as the trust expert on the team.

Key Performance Areas:
Administer a portfolio of complex trust and corporate structures, delivering prompt and a high level of service
Manage relationships with settlors, beneficiaries, protectors and beneficial owners, and their advisors, investment managers and other third parties,

MAIN TASKS 

Administer a portfolio of complex trust and corporate structures, holding portfolio and non-portfolio assets. Manage relationships with settlors, beneficiaries, protectors and beneficial owners, and their advisors, investment managers and other third parties, delivering prompt and a high level of service
This entails: Recording billable time. Setting up and maintaining accurate and complete records for trusts, utilizing existing technology. Attending to client needs in a timely, professional manner and maintaining knowledge and control over assets and activities of trusts administered

Ensuring compliance with firm procedures and current Trustee Acts and Proceeds of Crime legislation. Ensuring legal compliance with the respective trust deeds by adhering to strict controls over all decisions and calling upon trust attorneys for advice or decisions where interpretation is required and or mandated

Deal with the take-on of new structures by working with the families and their advisors, as well as colleagues in business development and risk/compliance. Ensure that all structures are administered in accordance with applicable laws, relevant constitutional documents and group policies and procedures

Billing and collection of receivables: Manage all client billing and collections. Ensure billing & collection targets are achieved without prejudicing client relationships. With larger clients a judgment call on debtors’ days outstanding may need to be made within the latitude of the debtors’ policy.

Monitor, verify and approve account transactions to ensure a strong AML environment
Monitor the profitability of each relationship through the accurate recording of time spent, charging and collecting fees as agreed and special fees where appropriate for unusual work, meeting agreed revenue targets from existing and new relationships

Qualifications:

An Accounting or Legal degree strongly preferred. CFP/CFA is a strong advantage.

STEP qualified / willing to study

Knowledge/ Experience:

A background in the trust sales or trust administration arena for a bank or financial services firm with expert knowledge of trust administration, compliance, probate issues.

A background in trust and advisory services. Financial and estate planning experience

Critical Skills:

Ability to deal effectively and courteously with clients, attorneys, and colleagues, and to exercise discretion and confidentiality in all matters

Outstanding communication, problem-solving and organizational skills

Business focused with high energy and persistence